FAQS
A Donor Profile Database provides a way to collect new donor information online through an application process. The donor applies and you have the ability to accept the donor or gently reject the donor. An online application process helps your agency acquire new unique donors.
Intended Parents may browse the Donor Profile Database for exactly the right match. This reduces co-ordinator time and puts more power into the hands of the Intended Parent.
Yes. Your data is absolutely secure. Each donor database is in a completely separate system. No personal information or contact information is displayed to the Intended Parent. They only see a donor number on their end. We don't store medically identifiable information in the database.
Yes. When we provision your account we'll collect any specific sections or questions you need to collect for the donors. This can also be easily changed later. We've created a unique system that allows for quick changes without massive programming or development time. Just email us.
Every Agency is different, has different needs and may not need the same solution. Contact us to see how we can help and we'll determine the best mix of solutions and technology to fit your needs and budget.
No. Over the years we have found that as technology changes complex and custom applications doesn't benefit the agency.
When you own the software [on your server], you are[financially] responsible for software updates, technology updates, programming updates, code updates, feature updates, hosting updates, support, etc. As you can see this adds up.
We provide you the platform to build your business (not your software) and save you time and money. For a flat fee, we include support, hosting, donor profile application, and peace of mind.
We include the software, hosting, support (to you), platform updates, security, feature updates and a worry free experience. If you have an issue or question just let us know and we'll resolve it for you.
Maybe. It depends on how you currently have access to and are able to provide the data to us. If you can't easily provide access to the data, a migration may be impossible or difficult. Contact us and we'll help figure out our options.
Yes. We'll host your database and website on the same platform. We can migrate or rebuild your website for you.
There isn't a public trial at this time. We do provide demos. If you need an account to play with after we've previewed the demo, please contact us and we'll be happy to accommodate you.
The application can be ready to use within a couple days. Depending on the questions, customization required and data migration. We'll discuss your requirements and needs and let you know how long it will take.
Yes. Of course, it is. We take the speed and performance of the hosting platform and software very seriously. We've built the platform on Amazon Web Services (yes, the same amazon.com company) and take advantage of their diverse infrastructure, services, security and redundancy (backups).
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